FAQ
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Are you a licensed breeder?
Yes. Dog breeders in the UK have the opportunity to be inspected by government & local vets. If you have the appropriate facilities for your dogs you are granted a license. The guidelines from the Local Authority & Veterinary Service in UK is about good practices and animal welfare. We pride ourselves in having the best facilities for our dogs.
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Will i meet my puppies parents?
Yes, you are able to meet mum with her puppies. All mums are owned by ourselves are are very much part of the family. Stud dogs can be met by arrangement or you are able to speak to there owners via a phone call.
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What are Pomsky prices?
A Pomsky’s price can vary on many things, for example colour, markings, eye colour, conformation of puppy. Our Pomskies typically range from £1500-£3500. Our dogs are just exceptional mixed to create the cutest healthiest pups!
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What price are GSD puppies?
Our puppies typically range from £1500-£2500.
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What does my Helmpack puppy come with??
All our puppies leave to go to there new homes with a vaccination and veterinary check paperwork, full de-worming history, flea treatment history, microchip card and KC Registration (GSD) and a large puppy pack with bag of Best Fed puppy food and nutrition feeding guide to ensure ongoing healthy development. Most importantly a Health Guarantee and lifetime breeder support from us.
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Can i join a waiting list?
Yes, on the basis we are happy with your application as our puppies are in such demand. The deposit waiting list is to not only show you are genuine and committed but also for people who are or not ready for a puppy until a certain date, and 100% committed in getting on our list to own a Helmpack puppy, if your wanting more of a chance in having your puppy near a date you’r ready, or wanting a specific type of puppy that we specialise in i.e colour, then joining our list is for you!
It will give you a chance in owning your dream puppy from us.
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What is a purchase Agreement?
Purchase Agreement:
Thank you for deciding to purchase and give one of our puppies a forever home. Please feel free to contact us with any questions or concerns that you might have along the way. We will keep you up to date with information about your puppy as he/she grows and will send update photos until it is time for you to collect your puppy.
Please be 100% certain that you are ready for the commitment and financial responsibility of owning and caring for the puppy before purchasing.
Please read over the health guarantee completely, if you give one of our puppies a home you are agreeing to the terms and conditions within this contract. We require a £500 deposit in order to hold the puppy of your choice until collection, deposit is non-refundable, unless there is anything picked up with the puppies health at the 7 week vet check up. If this happens the buyer will have their choice of a full refund or transferring that deposit towards another puppy.
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What is Health Guarantee?
1. The puppy is guaranteed to be in good health at the time of sale.
2. It will be up to us, the breeder, to decide when the puppy will be ready to leave for his/her new home. Usually at the age of 8 weeks.
3. The puppy will have been vet checked and deemed in good health at the time of sale.
4. The puppy will be up to date with vaccinations, worming and flea treatment at the time of pick up. It is important that you continue the vaccinations, worming and flea treatment. Please do not expose your puppy to other dogs that are not vaccinated until he/she has completed the entire vaccination schedule.. The buyer should not allow your puppy out in public, letting their puppy on public paths and grasses or letting their puppy be touched by people outside of the family. This reduces the chance of your puppy picking up a communicable disease such as Parvo virus which can be fatal.
5. The buyer agrees this female/male puppy is to be spayed/neutered at the appropriate age, . The breeder is only selling the puppy as a Pet Only and not for any other reasons, especially not for breeding unless agreed by us.
5:1. If you are looking to breed from one of our puppies please state in your application, further conversations and questions will be asked and only once we are happy and confident in yourself, we will discuss giving you breeding rights with a separate breeding contract.
6. The buyer, at their own expense, should get their puppy examined by a licensed Vet within 48 hours of collecting the puppy. Documentation must be sent to the breeder via email within 7 days for the health guarantee to be honoured.
7. If within 48 hours a licensed Vet finds the puppy to be unhealthy or unfit for sale, the puppy may be returned for a full refund, providing that the puppy has not been injured or neglected. The Vet must provide us with a written statement deeming the puppy unhealthy for purchase.
8. This guarantee does not cover any health issues caused by neglect or injury from the buyer. The guarantee does not cover for Giardia, Weight, Colour, Internal or external parasites, Overbites and Under bites, Hernias, Undescended testicles. However, the breeder will disclose any known illnesses or health issues prior to the sale.
9. The breeder can not assume responsibility for this puppy after 48 hours of the sale. It is the responsibility of the buyer to care for the puppy and keep him/her free from any harm. Please remember that your puppy must be treated with great care and protected from danger.
10. The breeder assumes no responsibility for any medical expenses incurred after the sale.
11. If for any reason the buyer is unable to keep the puppy, the buyer agrees to return the puppy to Helmpack and not place the puppy in another home unless given permission by the breeder. The breeder isn’t under any obligation to refund any money to the buyer due to change of personal circumstances after any period as the breeder will have to re advertise, care for the puppy and keeping the puppies current vaccinations and worming up to date until the puppy has found a new forever home.
Helmpack neither makes or implies any warranties or guarantees, express or implied, other than those written in the agreement including, without limitation, the warranties of merchantability and fitness. This document constitutes the entire agreement between Helmpack and Buyer with respect to this sale. The Buyer’s signature below indicates that he/she has read, agrees and understands all conditions of the Sales Agreement and Contract of Sale. ALL SALES ARE FINAL.